Review & sign your waiver

1. Welcome & Agreement

Thank you for choosing BetterGolf. By visiting, booking, or participating in any activity here, you agree to follow these Terms & Conditions, which help ensure everyone has a safe and enjoyable experience.

2. Safety First

Golf—even indoors—can be dangerous if safety rules aren’t followed. Please:

• Swing clubs only in designated hitting areas.
• Keep only one person in the hitting bay at a time.
• Refrain from running, roughhousing, or throwing clubs or balls.
• Listen to staff instructions and posted signs.
• Anyone not following safety rules may be asked to stop playing or leave, with no refund.

3. Assumption of Risk & Release of Liability

By entering the Facility and/or participating in any activities, you acknowledge that golf and related activities involve certain inherent risks, including but not limited to being struck by a golf ball or club, slips, trips, falls, equipment malfunction, and interactions with other participants.

You voluntarily assume all such risks, known and unknown, and to the fullest extent permitted by law, you agree to release, discharge, and hold harmless BetterGolf Enterprises, its owners, employees, contractors, and affiliates from any and all claims, demands, or causes of action arising out of or related to your use of the facility, including but not limited to claims for personal injury, property damage, or wrongful death, even if caused by the negligence of the Facility or its staff.

If you are signing on behalf of a minor, you agree to assume all risks and legal responsibility for that minor’s participation.

4. Age & Supervision

Guests under the age of 16 must have an adult present. Some areas or equipment may have additional restrictions for safety.

5. Equipment

You may bring your own clubs or use ours. Please return rental gear in good condition. Lost or damaged items may result in replacement charges.

6. Conduct, Behavior, and Right to Refuse Service

We strive to maintain a fun, safe, and welcoming environment for all guests.

• The Facility reserves the right to refuse service to anyone, at any time, for any lawful reason.
• If you or anyone in your group engages in unsafe, disruptive, abusive, or inappropriate behavior, staff may end your session immediately.
• No refunds will be issued for sessions terminated due to poor behavior, safety violations, or intoxication.

7. Pre-Launch (Soft Opening) Purchases

If you purchase a membership, package, or session during our soft opening beta period, you understand:

• Some features, technology, or amenities may not be fully available or finalized.
• Hours, services, and equipment may change as we prepare for our full launch.
• Feedback is encouraged as we improve, but we may make adjustments without prior notice.
• By purchasing during this time, you acknowledge and accept that the experience may be different from the finalized offering.

8. Payments

All sessions and rentals must be paid in advance.

9. Cancellation & Rescheduling Policy

We understand that plans can change. To keep our schedule fair for all guests:

• Cancellations or reschedule requests must be made at least 24 hours before your scheduled booking time to receive a full refund or credit.
• Requests made less than 24 hours in advance are considered a late cancellation and are non-refundable.
• No-shows (failure to arrive without notice) will be charged the full amount of the booking.
• Rescheduling is subject to availability.

10. Personal Belongings

We recommend keeping valuables with you. The Facility isn’t responsible for lost, stolen, or damaged personal property.

11. Video & Security

For safety and quality purposes, some areas may be monitored by cameras. By entering, you consent to this.

12. Updates

We may adjust these Terms from time to time. The most recent version will always be available at the Facility and on our website.